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SRMM Stakeholder Relationship Management Maturity |
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SRMM®: The five
stages of Stakeholder Relationship Management Maturity
The
central role of stakeholders in the successful delivery of projects is
becoming increasingly recognised. However, whilst critical to success,
these roles are neither passive nor predetermined. The organisation has
significant opportunities to influence stakeholder’s
perceptions and expectations for the benefit of both the stakeholders
and the project; but only when there are effective relationships in
place with each key stakeholder. 1.
Ad hoc: some use of processes
2. Procedural: focus on processes and tools 3. Relational: focus on the Stakeholders and mutual benefits 4. Integrated: methodology is repeatable and integrated across all programs and projects 5. Predictive: used for health checks and predictive risk assessment and management. SRMM® is based on the Stakeholder Circle® methodology, but any effective stakeholder management process can be used to develop 'stakeholder management maturity'. The Stakeholder Circle® is a methodology designed to map a project or business unit's stakeholder community; it is supported by a robust, easy to use tools. In five easy steps Stakeholder Circle® helps you to: - Identify your project’s stakeholders and understand their needs - Prioritize the stakeholders - Map their profile - Develop an engagement strategy to optimize their support and receptiveness, then - Monitor changes over time as you update and review the SH community at appropriate change points |
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Download the published paper: SRMM: The five stages of Stakeholder Relationship Management Maturity |
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Stakeholder Relationship Management: A Maturity
Model for Organisational Implementation, Gower Publishing Ltd, Aldershot, UK. Author: Dr. Lynda Bourne This book is designed to provide project managers and organisations with a framework to deliver successful stakeholder management through a long-term commitment to a structured process for the identification of stakeholders and their expectations and then managing these expectations. The book has two main purposes:
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For more on effective Stakeholder
management using the Stakeholder
Circle™
software (including a free trial version). See: www.stakeholder-management.com |
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New
European Partner
The
marketing of the Stakeholder
Circle® methodology and software in the German
speaking areas of Europe will be significantly enhanced following the
signing of a key partnership agreement with Tiba Managementberatung GmbH.
Watch this space for breaking news........
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40,000+ Copies of Stakeholder Management Thesis downloadedDr. Lynda Bourne's Thesis 'Project Relationship Management and the Stakeholder Circle' has been downloaded over twenty thousand times in the last year. Whilst our approach to stakeholder management has moved forward since the Thesis was published in 2005, this academic work is still the foundation of our development work and thoroughly canvases the underlying stakeholder theories and literature the Stakeholder Circle is based on. View our free Stakeholder Management papers |
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| Stakeholder Circle Workshops |
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Some sites of interest whist we are developing this site are:- |
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Stakeholder Mapping
Australia; a
website focused on Australian stakeholder management resources.
See: www.stakeholdermapping.com.au |
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Visit the Stakeholder Management section of the Mosaic web site for a wide range of papers on Stakeholder Management: www.mosaicprojects.com.au/Resources_Papers.html |
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Focusing on the human dimension of risk management including understanding and managing people's risk attitude. See: http://www.risk-doctor.com | ||
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Mapping and analyzing the value networks between members of the community within and surrounding a project or a business unit. See: http://www.value-networks.com | ||
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We will
appreciate your feedback and comments on this site as we are developing
it: Email: Webmaser@stakeholdermapping.com |
| Networked
Sites Stakeholder Management:
Home of the Stakeholder Circle®
methodology and tool set - www.stakeholder-management.com
Mosaic Project Services: Project Management training, consultancy and free papers & PM resources - www.mosaicprojects.com.au |
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